At Khaliyat, we aim to process and deliver your order as quickly as possible.
1. Order Processing
Orders are generally processed within [1–2 BUSINESS DAYS] after successful order confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
2. Delivery Timeline
Estimated delivery time within India:
[3–7 BUSINESS DAYS]
Delivery timelines may vary depending on:
- Delivery location
- Courier availability
- Weather
- Public holidays
- Remote-area delivery
- Operational disruptions
- Other circumstances outside our control
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the order is completed.
We may offer free shipping on selected products, orders or promotional campaigns.
4. Order Tracking
Once your order has been shipped, you may receive tracking information through:
- SMS
- Order tracking page
You can also contact our customer-support team for assistance.
5. Incorrect Address
Customers are responsible for providing an accurate shipping address and contact number.
If an order is returned because of an incorrect or incomplete address, unreachable recipient, or repeated delivery failure, additional shipping charges may apply for re-shipment where applicable.
6. Delayed Orders
If your order is delayed beyond the expected delivery period, please contact us at:
Email: khaliyathair@gmail.com
WhatsApp/Phone: 9253634817
We will coordinate with the delivery partner and assist you.
7. Damaged Package
If your package arrives visibly damaged or tampered with, please contact us as soon as possible and provide:
- Order number
- Photographs of the package
- Photographs/videos showing the damage
- Relevant delivery information
This will help us investigate the issue with the logistics partner.