Terms & Conditions

Welcome to Khaliyat.

By accessing or using khaliyat.shop, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

1. About Khaliyat

Khaliyat operates an online D2C store offering health, wellness, beauty, skincare and related products.

2. Eligibility

You must provide accurate and complete information when placing an order.

By using our website, you confirm that the information provided by you is accurate and that you have the legal capacity to enter into a purchase transaction.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, prices and other information displayed on the website are accurate.

However:

Product colours may vary slightly from photographs.
Packaging may change from time to time.
Product appearance may differ from website images.
Availability may change without prior notice.

4. Health & Beauty Products

Our products are intended to be used according to the instructions provided on the product packaging and website.

Customers should carefully review product ingredients and usage instructions before purchase and use.

If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have concerns about using a particular product, consult an appropriately qualified healthcare professional before use.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to cancel or decline an order in circumstances including:

Product unavailability
Pricing or listing errors
Suspected fraudulent activity
Incorrect customer information
Delivery restrictions
Other legitimate operational or legal reasons

If an order is cancelled after payment has been received, the applicable amount will be refunded through the relevant payment method, subject to the circumstances.

6. Pricing

Product prices are displayed on the website and may change from time to time.

Applicable taxes, shipping charges or other charges, where applicable, will be displayed during checkout or otherwise communicated before purchase.

7. Payment

We accept payment methods displayed at checkout.

Payments may be processed by third-party payment providers.

8. Shipping

Orders are shipped according to our Shipping Policy.

Delivery timelines are estimates and may be affected by circumstances outside our control.

9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

10. Cancellation

Order cancellations are governed by our Cancellation Policy.

11. Intellectual Property

All website content, including:

Logos
Brand names
Images
Product photographs
Graphics
Text
Videos
Designs
Website layout

belongs to or is licensed to Khaliyat unless otherwise stated.

You may not reproduce, copy, modify, distribute or commercially exploit our content without written permission.

12. Prohibited Use

You must not:

Use the website for unlawful purposes
Attempt to gain unauthorised access
Interfere with website security
Upload malicious code
Copy website content without permission
Use our brand identity without authorisation
Provide fraudulent information
Abuse promotional offers

13. Limitation of Liability

To the extent permitted by applicable law, Khaliyat shall not be responsible for losses arising from circumstances beyond its reasonable control, including website interruptions, logistics delays, payment-gateway failures or third-party service interruptions.

Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded or limited.